Post by account_disabled on Mar 7, 2024 5:43:47 GMT
What ideas are we not solving for clients? I have been an advisor to several technology companies, but technology companies also frequently contact me because they want to show me their products, ask me questions and get my opinion about their products, their business model, etc. I'm always surprised when I ask them this question: "What problem are you solving for your customers?" they can't answer the question. They have not investigated. They haven't talked to customers. I've also worked on a couple of startup ideas where ceos or founders insisted that they add features or develop products in whatever way they see fit. This made my job painful as I tried to help my clients navigate products so they could develop better experiences for their customers. A couple of those companies have already disappeared or been acquired for bits and pieces of what they once offered, and then turned them into better, easier-to-use products for customers. If you are a startup (or any company that develops a new product), do your research.
Talk to your potential clients. Understand how you can help them improve their lives or solve a problem. It seems like a lot of work, and you may feel like it's distracting or time-consuming. But believe me. You won't regret taking the time to do it. Above all, if you capture (and keep) your customers' attention.Blog optimizing cx and ux through Buy Bulk SMS Service m-commerce by wow! Customer experience | 9 sep 2022 | uncategorized , trends | 0 comments optimizing m-commerce purchases through mobile devices are increasingly common, and online stores have had to adapt to this situation. How to improve customer and user experiences when purchasing through m-commerce ? We will give you some tips. Optimizing online channels so that customer purchasing experiences and user navigation are attractive and effective are already a premise.
In a time when the use of applications is commonplace, how to position yourself through device purchases? With the arrival of the pandemic a few years ago, and the beginning of an era in which adaptability is already a common quality, digital contact with consumers has become, and e -commerce, or electronic commerce was one of the forms that have resurfaced. But m-commerce has also done it . Now, what are we talking about when we refer to this term? Optimizing m-commerce customer experience survey what is m-commerce? M -commerce is, nothing more and nothing less, than electronic commerce through a cell phone . In other words, when we order a product using an app or the browser from our cell phone, we do m-commerce. For some time now, this type of commerce has grown significantly and that is why it is important to optimize the entire shopping experience that is had through mobile phones, and that it is similar to the one we have when buying from the computer.